Vacancy: Digital Manager (Part time, freelance)
As Bloody Scotland grows and adapts to the increasingly hybrid-focused approach of book festivals in the light of the COVID-19 pandemic, you will oversee and manage all digital elements of the Bloody Scotland International Crime Writing Festival in this fast-moving and constantly changing environment. You will be expected to attend in-person events such as board meetings, our launches in June 2022 and the festival itself in Stirling on 15-18 September 2022.
- Work with our technical partners to ensure smooth delivery of all digital content at the festival including live-streamed, pre-recorded and filmed/uploaded events.
- Set up ticket sales with partners (both physical and online) and monitor daily sales figures against social media analytics and act on findings where necessary.
- Ensure all information on the website is relevant and up to date.
- Upload the annual festival programme to the website adhering to formatting guidelines.
- Source and upload original content for the blog on a regular basis including competitions, McIlvanney Prize and Bloody Scotland Debut of the Year longlists, shortlists and winner announcements and more.
- Designing web assets (to complement those already created).
- Taking the lead on and communicating with the website’s host on any needs.
- Deal with any operational issues that customers encounter.
- Social Media
- Create original, engaging multimedia content for Twitter, Facebook and Instagram on a regular basis with the purpose of keeping Bloody Scotland’s audience informed and engaged, expanding that audience and generating ticket sales where appropriate.
- Designing social media assets (to complement those already created).
- Monitor social media accounts regularly and consistently within agreed hours to answer queries about the festival via mentions and direct messages.
- Bloody Scotland Book Club: maintain the Facebook discussion group, and deliver the monthly live event, including Zoom hosting and cueing of video assets during the event.
- Maintain the monthly Bloody Scotland newsletters on MailChimp and come up with a year-long strategy for content.
- Write annual reports for the committee and board on social media and website analytics with findings and suggestions for moving forward.
- Ability to work independently and prioritise effectively remotely to meet deadlines
- Ability to work with a team and keep them up to date with essential/agreed information while taking suggestions on board
- Ability to troubleshoot technical issues and help colleagues and customers with clear communication
- Experience with running Twitter, Facebook and Instagram accounts, ideally for an arts organisation, festival, charity, or similar
- Experience with WordPress and managing plugins and using Google Analytics to monitor traffic and behaviours
- Experience with Vimeo, YouTube and Spektrix box office system.
- A basic knowledge of HTML
- Experience with MS Office applications
- Experience with cloud storage such as GoogleDocs, Google Drive and Dropbox
- Experience with maintaining mailing lists and creating newsletters via MailChimp
- Experience with Issuu
- Experience writing and adapting engaging copy for a variety of online platforms
- Experience in designing original image assets for social media using software such as (but not limited to) Adobe Photoshop and InDesign
- A good eye for detail including proofreading skills
- Ability to spot and act on new opportunities in digital/social media platforms that could benefit Bloody Scotland and be able to present findings to the committee and board
- Ability to create and maintain good working relationships both in person and via email/phone
- Ability to represent Bloody Scotland during professional situations which can include some customer service and care during the festival itself
- Experience working or volunteering for a literary festival
- A knowledge of and interest in crime writing
- A knowledge of the operations of the book publishing industry
- A knowledge and understanding of working with local and national press within crime writing and the arts more generally
Title: Digital Manager
Reports to: Festival Director
Location: Ideally Scotland-based but will consider UK-wide applications
Dates: Starting late-January 2022 with peak months typically being from May to end of September with hours reducing after then.
Hours: Part time, freelance
Approximately 10 hours per week in peak months (May – September), reducing to approximately 10-12 hours per month in off-season months (October – April) – though subject to change with agreement with the position-holder
Flexible working will be needed
Rate of pay: Negotiable – starting at £15 an hour. Accommodation and travel will be covered where the Digital Manager is essential to be in attendance to cover the events on social media or to support the team.
Please send in your CV and a single-page cover letter explaining your experience, why you’d like to work with Bloody Scotland and what you would bring to the role to firstname.lastname@example.org by Friday 26th November 2021. We anticipate interviewing in mid-December.